Frequently Asked Questions
You are welcome to contact us if you’d like to speak to a real person or you have a query we haven’t answered here.
How can I get in touch with you if I need help?
You can contact us by email: email@example.com or by telephone: +44 (0)1234 889743 or you can send us a message by completing our contact form here.
How do your DIRO® water filters work?
What can the DIRO® water filters be used for?
We have several models in the range which are appropriate for different situations including washing hard surfaces and non-standard or highly technical fabrics. If you want to check which DIRO® system is right for you, please contact us.
Are your water filtration systems compatible with all washing machines?
I’m worried that not using detergent means that washed fabrics won’t be clean.
We understand that washing without detergents means a change of mindset. However, allowing chemicals to continue to pollute our environment represents a hugely negative impact on our current health and for future generations. The ultra-clean water offered by our DIRO® water filters guarantees that your laundry will be at least as clean and soft as when using detergents.
By using our DIRO® filter system, you will reduce your businesses carbon footprint, demonstrate your commitment to sustainability, find it easier to adhere to COSHH guidelines and reduce the risk of your staff and end users of developing contact allergies. Alongside this, you can also save money and reduce your overheads. Ask us how.
How long can I expect my DIRO® Water Filter System to last?
How big is a DIRO® unit?
The exact measurements for each can be found by visiting our product range page but as a guide, the smallest unit fits a standard base cabinet and is just 60cm wide.
Won’t the waste water created still be dirty? How is this better for the environment?
This will remove detergent residue from water which is dispersed into natural rivers and waterways which builds up over time and represents a serious hazard to the environment.